How can we help?
Answers to the common questions below, or reach our team directly - live chat, phone or email. We usually reply within minutes.
Live chat
The fastest way to reach us. Chat with our team right here.
Frequently asked questions
Drop a contract on the homepage and Docvize sets up your free workspace and starts the analysis. No credit card, free for 14 days.
Start a live chat from this page and we will reply in the messenger, call us on 020 3355 9563, or email [email protected]. We are happy to help with anything.
Head to sign in and enter your workspace name, or check your inbox for the link we emailed when your workspace was created. Still stuck? Start a live chat and we will sort it.
Open your workspace, go to Settings → Billing, and upgrade, downgrade or cancel at any time. Changes take effect on your next billing date.
Yes. Documents are encrypted in transit and at rest, each workspace is isolated, and your data is never sold or used to train AI. See our security page for the detail.
Always. Your contracts and their data are yours - export them whenever you like and close your account in a couple of clicks.
Still need a hand?
Our team is happy to help with anything - from getting set up to a question about a clause.